If these are some of the questions you have, you’ve come to the right place.
Social media is currently the go-to channel for connecting and engaging with your target audience or potential customers. Given the amount of time people spend on these platforms, maintaining a presence there and providing the information your audience needs is essential. To achieve this, there’s no better solution than partnering with a social media agency in Bilbao to act as a Community Manager for your accounts.
After conducting a thorough analysis of what, when, and how often your competitors post, we are able to set clear, strategic goals that will enable us to reach and surpass that specific audience.
Consistency is what algorithms love, which is why community managers need to plan ahead so that we’re always visible and our content can be promoted by the algorithms.
We're here to serve your community on social media
Como agencia experta en social media, nos dedicamos a brindar atención y cuidado a tu comunidad en redes sociales, reconociendo su posición como el principal canal de comunicación, especialmente entre el público joven.
Social media platforms are constantly evolving to meet users' needs. For community managers, it is essential to use the latest formats provided by the platforms themselves, as this helps our content reach a wider audience.
The need for a marketing strategy that aligns with your business goals is undeniable. Effective social media management not only boosts your brand’s visibility but also helps build a strong and memorable presence.
Careful planning and execution of an integrated social media marketing strategy are therefore essential to achieving not only visibility, but also relevance and an emotional connection with your audience, thereby building a lasting and meaningful brand.
At Sembi, we are a social media agency with extensive expertise. Here are the main services we offer:
01
This is the first step, along with a social media audit. If we don’t know where we’re starting from, how are we supposed to know where we’re going?
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Without a strategy, you can’t take a single step. At our social media agency, we help you figure out the how, when, and why: who your audience is, how to set your goals, the tone of your communication…
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Establishing a clear visual identity is essential for creating a consistent and professional social media presence, as it serves as your business’s calling card.
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We create a calendar filled with eye-catching, well-organized, diverse, and useful posts for your customers, helping you build connections with your audience.
Managing your social media accounts may seem like an easy task, but there are many factors to consider to ensure that the job is done right and that you become a great Community Manager. A social media agency in Bilbao knows which tools to use, what language to employ, and how to win over the algorithms of the various platforms.
At Sembi, we recommend the social media platforms that are truly relevant to your business model—that is, where your target audience is—but that’s not all.
Thanks to our multidisciplinary team, we cover all the necessary aspects of your social media strategy: we design the visuals and write the copy you need to attract your potential customers.
With premium tools, we can publish at the ideal time to capture your audience. This allows us to reach your target audience precisely and improve results.
With over 10 years of experience in the industry, our agency understands how these platforms work, so we can tailor our approach to them to improve results and provide you with a detailed breakdown of those results.
Some goals require extra effort, which is why you can boost your social media presence with Social Ads by running paid campaigns that help strengthen your brand.
To grow your social media presence organically (without paying), you need people to share and engage with your posts. To do this, you should create original, engaging content that resonates with your audience or addresses a specific need or sentiment. Knowing the right time to reach your target audience is key. Don’t forget to include hashtags to appear in searches for similar topics. Another digital marketing strategy for social media is paid campaigns. They help grow your community and increase your visibility. Check out all our services on our website.
A digital marketing agency, specifically focused on social media, will help you concentrate on what truly motivates you: your business. At Sembi, we guarantee a well-executed strategy and a team committed to results.
Depending on the type of business you have, it’s a good idea to post certain types of content. The possibilities are endless. You’ll need to adapt them to the features of each social media platform, your business model, and your target audience. Here are some suggestions: your product or service (of course), infographics, industry news, famous quotes, international days, memes, scientific reports, sales data, blog posts, surveys, giveaways, etc. Always make the most of each platform’s features.
Of course. This is very important. If you walk into a store and the staff ignores you until they finish what they’re doing, how does that make you feel? Well, it’s similar on social media. A pleasant customer service experience will make our customers feel a connection with us and our brand. Nobody dislikes a nice smile, even if it’s digital.
Yes. And in addition to having access, it lets us know which type of post or social media platform is performing best, and we’ll continue to improve it over time. It also allows us to consider which other digital marketing services might be useful for enhancing or complementing our strategy or goals.
It all depends on the platforms you use and your followers. Some platforms, like X, have a very short post lifespan and require you to post more frequently. Others, like LinkedIn, are more professional and don’t require such frequent posting.
Finding the right balance isn’t easy, but with the help of the statistical and analytical tools we have at the agency, we can determine when and where your fans are online so we can offer them interesting content at the right time.
Haters and trolls will always be around. Negative comments and dissatisfied customers will be too. We can’t please everyone, and sometimes our customers may not be satisfied. When dealing with these kinds of comments, always try to focus on the positive, offer reassuring responses, or make your customer feel better (or at least the other people who have read those comments) until you can provide a solution (if possible).
Not at all. Our recommendation is that you only maintain the ones you can actually keep up with. Having empty social media accounts or content that’s out of date will give your company a bad reputation. Often, less is more—especially if the content is high-quality.
The best platform for your business will depend on the type of product you sell and your target audience. Depending on whether you need more visual content, whether you’re offering a service, a B2C or B2B solution, or informational content, one platform may be more suitable than another. Contact us for more information.
Call or write to us if you have any questions!
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Calle Pradillo 6
28770 Colmenar Viejo — Madrid
Calle Cardenal Gardoki 9, 2° Dcha
48008 Bilbao – Bilbao
Monday to Thursday: 9am to 6pm
Friday: 9am to 3pm
info@sembi.es
